My name is Janardhan Kandala. I Am a Salesforce Consultant & Trainer

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Experienced IT Professional with over 10 years of practical knowledge in SFDC, general software development (web based & stand-alone), networking, client interaction, and administration. Developed expertise in SDLC, providing customized solutions using Apex and Visual Force, and workforce management. Hands on experience on Eclipse, good at pro-actively identifying production risks and finding actionable mitigation plans.

 

High performing, strategic thinking and self‐motivated professional with more than 20 years of experience managing multiple large-scale business operations providing internal employee development, team effectiveness and Customer delight. 

Consistently receive positive feedback from top management, co‐workers and clients. Proven expertise in establishing rapport and building trust with team and clients from a variety of backgrounds. Able to design and implement strategic plans and develop high performing teams from the requirements gathering phase to completion. Adept at assessing needs, generating options and implementing solutions in collaboration with clients and stakeholders.

Responsible for building a strong market position by locating, developing, defining, negotiating and closing business relationships. Actively participates in establishing, promoting and growing new business by discovering and exploring opportunities.

Service delivery, strategy design, operations management, business development, pre-sales support, workflow design, training, process / people performance measurement within IT and ITeS domains. 
I bring more than 3 years of experience in strategic planning, operations, people and service delivery management. My practical and result oriented approach earned me several accolades over the years including the many awards came along for outstanding contributions.

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• Strong Knowledge in Salesforce Administration and Customization, Data Validation, Sales, Marketing, Customer Service and Support Development team.

• Hands on working experience in Role Hierarchy, Custom Profiles and public Groups creation and user management.

• Extensive experience in analyzing organization processes, converting business workflows into exact Salesforce.com  workflows  and  configuring Salesforce.com to meet business requirements.

• Hands on Experience in creating Custom Objects, Custom fields, Page layouts, Custom Tabs, Reports and various other  components  as  per  the client and application requirements.

• Extensive business knowledge and customization experience on various Salesforce.com standard objects like Accounts, Contacts, Opportunities, Products and Price   books,   Cases,   Leads,   Campaigns,   Forecasting, Reports and Dashboards.

• Experience in Creating Roles, Profiles, Email Templates, Page Layouts, Workflows, Workflow Actions and Approval Process.

• Coordinated and transferred knowledge to the offshore team.

•  Experience in creating detailed process documentation and deployment process on issues for Future Follow ups.

• Excellent Leadership and Interpersonal skills, Team player with ability to work effectively with all levels of organization and individually as well.